faq

I have over 15 years of leadership experience in developing and implementing enterprise learning technology strategies across higher education institutions. I have led multi-year digital transformation roadmaps, aligning people, processes, and platforms with institutional goals to enhance operational efficiency, user experience, employee engagement and learning quality.

Yes. I’ve directed multiple LMS implementations and migrations (Blackboard) affecting 32,000+ students and 2,000+ faculty members. I managed project governance, vendor coordination, training, and adoption strategies to ensure smooth transitions. I also integrated analytics tools, such as Explorance Blue, to foster continuous improvement and increase employee and learner engagement. In each situation, I have had great success with regards to adoption rates. For example, my LMS adoption rates hover around 85-90%.

I have developed scalable, evidence-based learning and development programs that utilize AI-enabled, adaptive, and immersive methods. Each program is linked to measurable key performance indicators (KPIs) such as engagement, adoption, and skill development. I ensure alignment between organizational strategy and learner outcomes.

I’ve managed vendor contracts exceeding $3M and fostered long-term partnerships with IT, HR, and educational technology providers. My approach emphasises contract governance, service quality, and ROI. I ensure all collaborations deliver secure, compliant, and cost-effective enterprise learning solutions on time and within scope.

I have extensive experience leading governance committees and working with senior executives, faculty, and technology teams. My governance approach highlights transparency, accountability, and communication to ensure decisions about learning systems and strategy match institutional priorities and user needs.

I develop data-driven decision frameworks that incorporate analytics dashboards, performance metrics, and user feedback. I track adoption rates, engagement levels, and ROI to support continuous improvement, ensuring learning solutions achieve measurable organisational impact.

I served as Principal Investigator on a provincially funded AI-in-Professional-Development research project (HEQCO). I also led pilots using virtual reality (VR), augmented reality (AR), and adaptive learning technologies to improve engagement, retention, and personalized learning across organizations.

I’ve led enterprise-wide change initiatives, including complete LMS migrations and system integrations. My leadership style combines structured change management, stakeholder engagement, and clear communication planning, leading to high adoption rates and minimal disruption during transitions.

I’m a trust-based, inclusive leader with experience managing teams of up to 40 professionals across instructional design, educational technology, and employee development. I focus on empowerment, equity, and accountability, fostering team cultures where innovation, learning, and collaboration flourish.

Equity and accessibility are core to my leadership. I develop and execute AODA-compliant learning frameworks and promote inclusive, learner-centered design principles. I champion diversity in learning systems and ensure that everyone — employees, users, and staff — has equitable access to tools and opportunities.